Privacy policy

What we collect

• Enquiries. When you use our contact form, we receive your name, phone number, email (if you give it), the area you're interested in and your message.
• Chats, calls and email. When you WhatsApp, call or email us, we see what you share in that conversation and your phone number or email address.
• Enrolment. When you join a course, we collect the details needed to enrol you, run your classes, take payment and issue a certificate.

Cookies and tracking

We use Google Analytics to understand how people find and use this website: which pages they visit, where they came from (for example Instagram or Google) and whether they tap to WhatsApp, call or send an enquiry. Google Analytics sets cookies in your browser to do this. It does not tell us who you are, and we do not use it for advertising.

You can block these cookies in your browser settings or install the Google Analytics opt-out add-on. The on-site assistant runs in your browser and does not store your messages.

How we use your information

• To reply to your enquiry and suggest a suitable course
• To share fees, batch dates and class updates
• To run your classes, track progress and issue certificates
• For IT career courses, to share your profile with employers for placement referrals, only with your consent

Who we share it with

We never sell your personal information. We share it only with:

• Service providers that help us run Altalya, such as Formspree (which delivers contact form messages to us), Google Analytics (website usage statistics), WhatsApp and our website host
• Employers, for placement referrals you have agreed to
• Authorities, when the law requires it

How long we keep it

We keep enquiry details for as long as we need them to help you, and enrolment records for as long as the law requires. You can ask us to delete your details at any time.

Your rights

You can ask to see, correct or delete the personal information we hold about you, or withdraw your consent to being contacted. Email systems@altalya.com and we'll respond within 30 days.

Children

If you are under 18, please ask a parent or guardian to contact us or to give consent before you share your details.

Contact and grievances

For any privacy question or complaint, contact us at systems@altalya.com, call +91 75600 56003, or write to Altalya Solutions Pvt Ltd, 1/1135-H2, Dharapuram Main Rd, K Chettipalayam, Tiruppur 641608.

Changes to this policy

We may update this policy. The date at the top shows when it last changed.